RISE Credit Privacy Policy

This page explains how to approach privacy questions when you use the RISE Credit website, contact support, or apply for a loan. Read the notices shown during an application for the information and choices tied to that transaction. The data collection page describes the kinds of information involved at a general level.

1. Scope of This Page

Privacy concerns both information you submit and information involved in reviewing and servicing a loan. A general website page cannot list every fact about a specific account. Review the notices presented in the process you use and retain copies when they are available.

The online application asks for information relevant to eligibility. You need a valid checking account, an email address, and income that meets the applicable requirement. A customer support message may contain details about a complaint, payment issue, account problem, or declined application.

This page does not alter your Loan Agreement. If you accept a loan, that agreement names the lender and sets out the terms that apply to it. Consult it for loan-specific obligations and contact support about an account-specific concern.

2. Sharing and Service Roles

A loan application may involve a lender and credit or verification sources. Checking eligibility or prequalifying uses a soft inquiry that does not affect your FICO score, subject to conditions. A hard inquiry is placed when you are approved and accept the loan, and some applicants may see a hard inquiry with Clarity when they apply.

The Loan Agreement names the lender. Read the notices provided with an application to understand the roles involved in your transaction.

Payment history is reported to one or more credit bureaus. On-time payments can help build credit history; late or missed payments can hurt your credit rating. That reporting is a reason to understand how payment information may affect your credit record.

This general explanation does not identify every recipient of personal information or every reason for sharing it. Do not infer a specific sharing practice from a broad description. Review the privacy notices and authorizations given to you when you apply or maintain an account.

3. Choices and Communications

Read the options presented when you provide information or choose electronic communications. The electronic consent page explains the subject of electronic records separately from this privacy page. Your decision about electronic delivery is distinct from understanding who handles information involved in a loan.

If you have a question about information you provided, contact RISE Credit customer support. Explain the issue without sending sensitive details through an unverified channel. Support can help direct an account-specific question to the appropriate process.

You can change your payment method or modify an ACH authorization by contacting support. This is a payment authorization choice; it should not be confused with a general privacy choice. Ask how a change applies to your account before assuming it has taken effect.

4. Reviewing Your Information

Check the address of a website before submitting an application or account question. The official site is risecredit.com. A message that uses a familiar brand name does not by itself establish that a link is authentic.

Keep your Loan Agreement and relevant communications so you can identify what you accepted. If you notice an error or have a question about information associated with your account, use the published support channels. You can also read the guide to fake lender websites for general warning signs.

Privacy rules and choices can depend on the notices presented for a transaction and applicable law. Read those materials carefully rather than assuming a summary here establishes a specific opt-out or deletion right.

5. Questions About Privacy

For a question about an application or an existing account, use the contact details and support hours. Say what information or communication you are asking about, and retain a record of the response. A support question should not require you to rely on an unfamiliar email link or website.

This page explains the subject at a general level. It does not replace a formal notice provided during an application or the terms of a Loan Agreement with its named lender.